Whenever I make a call outside of coverage area...
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templer
- One Hit Wonder
- Posts: 1
- Joined: 03/12/2011
- Computer OS: Microsoft
Whenever I make a call outside of coverage area...
I have credits on my account; I get a "this call is not covered by your tariff plan - please contact your provider". Sometimes I try different methods to call the same number and after dialing the same number about 10 times, one of the times it connects. Wondering what maybe the cause of the initial message and sometimes, I am not able to get through at all. Any Suggestions/Help?
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FONGO_mike
- Site Moderator
- Posts: 1095
- Joined: 12/22/2011
- SIP Device Name: Grandstream 286/TG701
- ISP Name: www.worldline.ca
- Computer OS: Windows 7/ Windows XP/Windows Vista
- Router: TG784. 780, 585, 546.
- Smartphone Model: Bold 9900
- Location: Fibernetics Head Office
Re: Whenever I make a call outside of coverage area...
Hi templer, i think in this situation it may best that you call in to speak to one our CSR's as they may need to look a little deeper into your account.
L3 Escalation Support Specialist
Fibernetics
Please contact me for your FPL DSL issues. For phone issues, please open a support ticket by going here.
Never give out personal information or access to your computer to somebody you don't know, Fongo staff will never ask for your username or password.
Fibernetics
Please contact me for your FPL DSL issues. For phone issues, please open a support ticket by going here.
Never give out personal information or access to your computer to somebody you don't know, Fongo staff will never ask for your username or password.