Lost Voice Messages

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wang120
Just Passing Thru
Posts: 19
Joined: 02/05/2012

Lost Voice Messages

Post by wang120 »

I'm doing testing these days.
I noticed I lost three voice messages today around 10am. Anything wrong?
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FONGO_steve
Site Moderator
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Re: Lost Voice Messages

Post by FONGO_steve »

Would they have been older than 10 days? Thus expiring?
Steve
Fongo
Development Support Specialist.
wang120
Just Passing Thru
Posts: 19
Joined: 02/05/2012

Re: Lost Voice Messages

Post by wang120 »

No, I left the message, checked it after one minute, there is nothing in the voice mail box. I can see the call was logged in the call log.
(I tried three times)
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Jake
Technical Support
Posts: 2837
Joined: 10/18/2009

Re: Lost Voice Messages

Post by Jake »

wang120 wrote:No, I left the message, checked it after one minute, there is nothing in the voice mail box. I can see the call was logged in the call log.
(I tried three times)
do you have it set to forward to email? if you do it won't save a copy, just forward it. If you choose copy then it will save it in your voicemail box and forward it to your email.
wang120
Just Passing Thru
Posts: 19
Joined: 02/05/2012

Re: Lost Voice Messages

Post by wang120 »

It's a Dell Voice number, it doesn't have email option.