I was trying to use my Dell Voice number to call a friend who is visiting Hong Kong on his Dell Voice, but we cannot hear each other, it was working fine when he was in Toronto. Anyone had this kind of problem before.
Thanks.
No sound
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FONGO_mike
- Site Moderator
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Re: No sound
Hi ewong, Is the issue that the audio is very low or that there is no audio at all?
L3 Escalation Support Specialist
Fibernetics
Please contact me for your FPL DSL issues. For phone issues, please open a support ticket by going here.
Never give out personal information or access to your computer to somebody you don't know, Fongo staff will never ask for your username or password.
Fibernetics
Please contact me for your FPL DSL issues. For phone issues, please open a support ticket by going here.
Never give out personal information or access to your computer to somebody you don't know, Fongo staff will never ask for your username or password.
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ewong
- Just Passing Thru
- Posts: 11
- Joined: 03/10/2012
Re: No sound
There is no audio at all. Thx.
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FONGO_mike
- Site Moderator
- Posts: 1095
- Joined: 12/22/2011
- SIP Device Name: Grandstream 286/TG701
- ISP Name: www.worldline.ca
- Computer OS: Windows 7/ Windows XP/Windows Vista
- Router: TG784. 780, 585, 546.
- Smartphone Model: Bold 9900
- Location: Fibernetics Head Office
Re: No sound
In Hong Kong, is he running on Wi-Fi ineternet? It is possible that if using public access WiFi, certain ports are being blocked and causing issues with the audio connection.
L3 Escalation Support Specialist
Fibernetics
Please contact me for your FPL DSL issues. For phone issues, please open a support ticket by going here.
Never give out personal information or access to your computer to somebody you don't know, Fongo staff will never ask for your username or password.
Fibernetics
Please contact me for your FPL DSL issues. For phone issues, please open a support ticket by going here.
Never give out personal information or access to your computer to somebody you don't know, Fongo staff will never ask for your username or password.