Fax sending/recieving issues

Share your tips, tricks and best practise ideas for Fongo services in here!
danols
One Hit Wonder
Posts: 1
Joined: 03/15/2012
ISP Name: Cable

Fax sending/recieving issues

Post by danols »

Hi All,

I have Linksys SPA-3102 connected to FreeSwitch running on VPS. I am unable to send or receive faxes - normal calls are no problem. I have tried every possible setting I can think of on both the SPA box and FreeSwitch. Prior to switching to FreePhoneline I was with Voip.ms and was able to send/receive faxes with the outlined setup.

Any suggestions/tips/work around would be very helpful.

Daniel
User avatar
Bloodsong
Tried and True
Posts: 362
Joined: 09/18/2009
SIP Device Name: Zoiper| Grandstream GXP2000
ISP Name: Tek Savvy Internet (DSL)
Computer OS: CentOS, Arch, Widows 7, AIX, AS/400
Router: Cisco ASA 5520
Smartphone Model: Samsung Galaxy Ace Q
Android Version: 2.3.6
Location: Simcoe County

Re: Fax sending/recieving issues

Post by Bloodsong »

This may take a little bit of study,
but with FreePBX there's a high-reliability work-around for fax relying on Hylafax and AIX-Modem add-ons.

Seeing as FreeSWITCH isn't as widespread I don't know what mods are available, but if you look into the technique there, something might come to mind.

Otherwise same old ATA tricks, reduce the latency, make it so RTP sends every 10ms instead of default 20, enforce ulaw only. Set your fax machine for high detail so the digitization takes more time.
User avatar
FONGO_steve
Site Moderator
Posts: 2131
Joined: 07/16/2009
SIP Device Name: Grandstream 286 & 701
ISP Name: Worldline.ca
Computer OS: Windows 7 Ultimate / Mac OS X
Router: TR1043ND w/ DD-WRT Mega
Smartphone Model: Galaxy S3
Android Version: 4.0.4
Location: Cambridge

Re: Fax sending/recieving issues

Post by FONGO_steve »

Be sure to give the rules a quick read ;) I'm moving this post as the 'Device Configuration Sharing' section is a library for sharing only completed, functioning configurations for devices.
Steve
Fongo
Development Support Specialist.