Line mixed-up ?

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jolab14
One Hit Wonder
Posts: 1
Joined: 03/16/2012
SIP Device Name: SPA2102
Computer OS: Windows 7

Line mixed-up ?

Post by jolab14 »

Hi,

Last week the phone rang and we tried to answer but there was nobody on the line. The caller-id shown it was the mother in-law, so we called her back to find out that she actually called us but got to talk to somebody she didn't know somewhere else. How can that be explained ?

JL
User avatar
FONGO_steve
Site Moderator
Posts: 2131
Joined: 07/16/2009
SIP Device Name: Grandstream 286 & 701
ISP Name: Worldline.ca
Computer OS: Windows 7 Ultimate / Mac OS X
Router: TR1043ND w/ DD-WRT Mega
Smartphone Model: Galaxy S3
Android Version: 4.0.4
Location: Cambridge

Re: Line mixed-up ?

Post by FONGO_steve »

For anything account specific you'll want to call into our support team. Unfortunately due to the public nature of the forums we won't be able to collect the proper information needed to assist through this means.
Steve
Fongo
Development Support Specialist.