Can't connect to login server

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ZeFish
Just Passing Thru
Posts: 8
Joined: 02/27/2012

Can't connect to login server

Post by ZeFish »

:( my PAP2 says I can't connect... tried rebooting the hardware but still dosen't work...


Any ideas?!
dibsmft
*Go-To Guy*
Posts: 651
Joined: 05/11/2011
SIP Device Name: Yealink T22 (SPA3102 GS286)
Firmware Version: 7.60.0.110
ISP Name: Bell-Aliant DSL
Computer OS: Linux Mint
Router: Speedstream 6520
Smartphone Model: Google Nexus 5
Android Version: 3.2.1
Location: St. John's NL

Re: Can't connect to login server

Post by dibsmft »

I seems that there is a problem with Fongo services (DellVoice) this morning. I did a quick test and I cannot seem to call out.
ZeFish
Just Passing Thru
Posts: 8
Joined: 02/27/2012

Re: Can't connect to login server

Post by ZeFish »

Ho... ok then thanks for the reply!
Gh0sTRid3r
Just Passing Thru
Posts: 4
Joined: 03/18/2012

Re: Can't connect to login server

Post by Gh0sTRid3r »

I have the same problem can't call in or out this morning.
ColdSpot
One Hit Wonder
Posts: 1
Joined: 02/22/2012
SIP Device Name: Linksys SPA 2102
ISP Name: DSL
Computer OS: MAC OXs Lion
Router: Time Capsule

Re: Can't connect to login server

Post by ColdSpot »

Same Problem and the Technical support is close sunday. Do you know what is the problem with fongo (Dell Voice)
User avatar
TheHardy
***Übergod***
Posts: 1632
Joined: 08/13/2011
SIP Device Name: FPL PC softphone (buggy)
Firmware Version: 3.0.3.0
ISP Name: Telus Optik
Computer OS: Win7
Router: Actiontec V1000H
Smartphone Model: none
Location: Surrey, BC

Re: Can't connect to login server

Post by TheHardy »

By the fact that the FPL and Fongo websites themselves are down also, I would go with a SERVER failure -- that would account for all the problems.

:-(

As they grow, FPL/Fongo is going to have to consider getting some additional customer support --- insofar as MORE hours, or at least having a "press 9 for NOC" option on their after-hours voicemail system to cut on thru to someone.
Hardy - Surrey, BC ~~ increasingly disgruntled FPL user ... comon, fix your stuff!
driver/webmaster - INCARTA Professional Delivery & Moving -- http://www.incarta.ca 604-594-7126
MikeC
Just Passing Thru
Posts: 8
Joined: 07/12/2010

Re: Can't connect to login server

Post by MikeC »

TheHardy wrote:By the fact that the FPL and Fongo websites themselves are down also, I would go with a SERVER failure -- that would account for all the problems.
Technically, they aren't completely down since I was able to connect sporadically to the freephoneline.ca web site. I'm sure the rush of people trying to connect isn't helping, either.
Gh0sTRid3r
Just Passing Thru
Posts: 4
Joined: 03/18/2012

Re: Can't connect to login server

Post by Gh0sTRid3r »

everything is working now :)