Dear,
I tried to connect to Fongo on my PC. Unfortunately, this is the error I got:
"Sorry, this account was created with an iOS device and cannot be used on any other device type due to Aplle Regulations"
Does this mean that I will never be able to use my fongo account on a computer?
Thanks upfront for your help.
Fongo iPhone app + PC
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- Technical Support
- Posts: 2837
- Joined: 10/18/2009
Re: Fongo iPhone app + PC
Yes, unfortunately that is what that means. It has something to do with Apple's terms. If you do want to use DellVoice on your PC and iPhone, create a new account from the desktop app, or an Android phone, then you will be able to use it on the PC, iPhone, and Android.wisobe wrote:Dear,
I tried to connect to Fongo on my PC. Unfortunately, this is the error I got:
"Sorry, this account was created with an iOS device and cannot be used on any other device type due to Aplle Regulations"
Does this mean that I will never be able to use my fongo account on a computer?
Thanks upfront for your help.
It is only when you create an account from a iP* device does it lock it to iP* devices.
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- Site Moderator
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- Joined: 12/22/2011
- SIP Device Name: Grandstream 286/TG701
- ISP Name: www.worldline.ca
- Computer OS: Windows 7/ Windows XP/Windows Vista
- Router: TG784. 780, 585, 546.
- Smartphone Model: Bold 9900
- Location: Fibernetics Head Office
Re: Fongo iPhone app + PC
If you do decide to create a new account, and want to use the same email address (only one account per email address) you will first need to delete the original one.
This can be done by either logging into the account on the web site or by calling in and speaking to one of our customer support representatives.
Please keep in mind though, if you have already purchased a VoIP unlock key or have any long distance credits on the account, you will lose them when the account is cancelled.
This can be done by either logging into the account on the web site or by calling in and speaking to one of our customer support representatives.
Please keep in mind though, if you have already purchased a VoIP unlock key or have any long distance credits on the account, you will lose them when the account is cancelled.
L3 Escalation Support Specialist
Fibernetics
Please contact me for your FPL DSL issues. For phone issues, please open a support ticket by going here.
Never give out personal information or access to your computer to somebody you don't know, Fongo staff will never ask for your username or password.
Fibernetics
Please contact me for your FPL DSL issues. For phone issues, please open a support ticket by going here.
Never give out personal information or access to your computer to somebody you don't know, Fongo staff will never ask for your username or password.
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- Quiet One
- Posts: 37
- Joined: 02/17/2012
Re: Fongo iPhone app + PC
Thanks for your replies.
Is it possible to keep my current phone number?
Is it possible to keep my current phone number?