Fongo iPhone app + PC

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wisobe
Quiet One
Posts: 37
Joined: 02/17/2012

Fongo iPhone app + PC

Post by wisobe »

Dear,

I tried to connect to Fongo on my PC. Unfortunately, this is the error I got:

"Sorry, this account was created with an iOS device and cannot be used on any other device type due to Aplle Regulations"

Does this mean that I will never be able to use my fongo account on a computer?

Thanks upfront for your help.
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Jake
Technical Support
Posts: 2837
Joined: 10/18/2009

Re: Fongo iPhone app + PC

Post by Jake »

wisobe wrote:Dear,

I tried to connect to Fongo on my PC. Unfortunately, this is the error I got:

"Sorry, this account was created with an iOS device and cannot be used on any other device type due to Aplle Regulations"

Does this mean that I will never be able to use my fongo account on a computer?

Thanks upfront for your help.
Yes, unfortunately that is what that means. It has something to do with Apple's terms. If you do want to use DellVoice on your PC and iPhone, create a new account from the desktop app, or an Android phone, then you will be able to use it on the PC, iPhone, and Android.

It is only when you create an account from a iP* device does it lock it to iP* devices.
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FONGO_mike
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Re: Fongo iPhone app + PC

Post by FONGO_mike »

If you do decide to create a new account, and want to use the same email address (only one account per email address) you will first need to delete the original one.
This can be done by either logging into the account on the web site or by calling in and speaking to one of our customer support representatives.
Please keep in mind though, if you have already purchased a VoIP unlock key or have any long distance credits on the account, you will lose them when the account is cancelled.
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Please contact me for your FPL DSL issues. For phone issues, please open a support ticket by going here.
Never give out personal information or access to your computer to somebody you don't know, Fongo staff will never ask for your username or password.
wisobe
Quiet One
Posts: 37
Joined: 02/17/2012

Re: Fongo iPhone app + PC

Post by wisobe »

Thanks for your replies.

Is it possible to keep my current phone number?