"This number is already used as a Followme number ..."

Share your tips, tricks and best practise ideas for Fongo services in here!
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pete_fpl
Active Poster
Posts: 118
Joined: 06/22/2010
SIP Device Name: Cisco PAP2T
Firmware Version: 5.1.6
ISP Name: Fibrestream
Router: D-Link DIR-601 N 150

"This number is already used as a Followme number ..."

Post by pete_fpl »

I recently just removed my followme number, and when I tried to readd it, I got that message. Confused why I can't add it again. The only other account that could be using it is my home phone account, but it isn't - is there a bug or something?
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TheHardy
***Übergod***
Posts: 1632
Joined: 08/13/2011
SIP Device Name: FPL PC softphone (buggy)
Firmware Version: 3.0.3.0
ISP Name: Telus Optik
Computer OS: Win7
Router: Actiontec V1000H
Smartphone Model: none
Location: Surrey, BC

Re: "This number is already used as a Followme number ..."

Post by TheHardy »

This sounds like something that you may have to call in about and speak to a CSR. Failing that, remember that the system may have some lag time in updating. Have you tried after waiting a bit to re-add the #???
Hardy - Surrey, BC ~~ increasingly disgruntled FPL user ... comon, fix your stuff!
driver/webmaster - INCARTA Professional Delivery & Moving -- http://www.incarta.ca 604-594-7126
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pete_fpl
Active Poster
Posts: 118
Joined: 06/22/2010
SIP Device Name: Cisco PAP2T
Firmware Version: 5.1.6
ISP Name: Fibrestream
Router: D-Link DIR-601 N 150

Re: "This number is already used as a Followme number ..."

Post by pete_fpl »

Ok so stupid me signed up for another account using the # that I used for the account I'm having the issue with. So I changed the contact # and then deleted the other account, but I still can't add that forwarding # :/