Error - calls aborting!

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TheHardy
***Übergod***
Posts: 1632
Joined: 08/13/2011
SIP Device Name: FPL PC softphone (buggy)
Firmware Version: 3.0.3.0
ISP Name: Telus Optik
Computer OS: Win7
Router: Actiontec V1000H
Smartphone Model: none
Location: Surrey, BC

Error - calls aborting!

Post by TheHardy »

FPL PC softphone app. Live calls are terminating at 15:22, 15:24 and 15:25 into the calls. 2 were outgoing, and one was incoming. All involving the same number (called and calling!).

It is odd that the duration (from the call logs) are all pretty similar.

Also, the manner of termination/disconnect are odd ....

On the live call ... and I get a "RINGING/Incoming Call" window pop up -- and of course, being the FPL softphone, all calls come in as ANONYMOUS.

If I let it time out (first time), my live call drops, even though my timer continues to tick, and because it is a JAVA error at this point, my keypad or other buttons do not work to END, press any numbers, or even do anything else. The bottom row of buttons (MENU/CALL LOG/CONTACTS/etc) works, and the top MIN/CLOSE works. Only way to regain control is to shut down softphone and relaunch.

2nd error - RINGING/Incoming..." REJECT. Call ends, timer stops. JAVA error - no keys, same result

3rd error - RINGING/Incoming -- "ANSWER". Call connects?? But cannot hear any audio, timer continues counting etc ... same as first error.

It is odd that I am getting the RINGING/Incoming at pretty well the same duration, and that the results are all a HUNG call. Person on other end reports "garbled computerish static and then dead line" They are on a cell phone, and their screen, after the "noise" is "CALL ENDED"

Any insight? I can PM # and call info in case Fongo wants to look into this ... Or are calls now duration limited to 15 mins and a few secs?
Hardy - Surrey, BC ~~ increasingly disgruntled FPL user ... comon, fix your stuff!
driver/webmaster - INCARTA Professional Delivery & Moving -- http://www.incarta.ca 604-594-7126