Dell Voice - not able to call international calls

[bobbala]

Hi support,

I have downloaded Dell voice application and charged with 5 CAD world credit. But i am not able to make international calls.please let me know anything else need to be done and also solution to the problem.

Thanks in advance for the resolution.

[dibsmft]

Where are you calling and how are you dialing the number? What happens when you call? If the problem persists you should call Customer Service.

[Jake]

Hi support,

I have downloaded Dell voice application and charged with 5 CAD world credit. But i am not able to make international calls.please let me know anything else need to be done and also solution to the problem.

Thanks in advance for the resolution.

Hi. Sometimes the credit does not appear as quickly as others. Does your account show that it has been added OK? The error you are getting would help a lot, as dibsmft says, along with any other information you think might be helpful.

Calling international does work, but something is not quite right in your case it would seem.

[jasonyeah]

have you resolved this issue? I have the same problem and I tried everything but it still didnt work. I kept getting the msg that "its not in my service area". I have credit on my account and purchased it a few weeks ago, so i am very very frustrated with the service

[FONGO_mike]

In some cases, it can take up to 24 hours for the credits to appear on your account. Can you please verify that the have now shown up?