Cannot select audio device with FreePhoneLine softphone

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mtlracer
One Hit Wonder
Posts: 1
Joined: 11/15/2009
SIP Device Name: FreePhoneLine softphone
Firmware Version: 2.2.0.0
ISP Name: Videotron
Computer OS: WinXP

Cannot select audio device with FreePhoneLine softphone

Post by mtlracer »

The softphone does not let me select a different audio device. I have a normal audio card and a USB headset, but cannot use the USB headset with the supplied softphone.
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FONGO_steve
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Posts: 2131
Joined: 07/16/2009
SIP Device Name: Grandstream 286 & 701
ISP Name: Worldline.ca
Computer OS: Windows 7 Ultimate / Mac OS X
Router: TR1043ND w/ DD-WRT Mega
Smartphone Model: Galaxy S3
Android Version: 4.0.4
Location: Cambridge

Re: Cannot select audio device with FreePhoneLine softphone

Post by FONGO_steve »

It's set to use the computer's default audio devices right now, so you'll need to change the default device in the audio settings. Hopefully in the future we can implement the ability to change devices right in the softphone.
Steve
Fongo
Development Support Specialist.
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FONGO_kris
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Posts: 1937
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SIP Device Name: Polycom 550 IP Phone
Firmware Version: 4.2.0.0310
ISP Name: Rogers Cable
Computer OS: Ubuntu 11.10
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Smartphone Model: Samsung Galaxy S2
Android Version: 4.0.3
Location: Cambridge, Ontario, Canada

Re: Cannot select audio device with FreePhoneLine softphone

Post by FONGO_kris »

We had similar bug long ago. After a lot of investigation, I've found that Java lib that we use doesn't support choosing audio device in a reliable way. It just uses the default one and changing it with any other would be buggy and in most cases quite hard to do. So there is no option to change this until we change the complete architecture to do this, most likely not soon at all.
Kris
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