Account stuck in oblivion

[fleuryest]

I tried to set up a Dell Voice account but some weird thing happened with the servers as I was trying to complete the registration process.

After entering my info and pressing "continue" I received an error message stating a server issue had occured.

I did receive an activation email, but it does not work.

When I try to login or change my password I receive messages stating that my account doesn't exist.

When I try to re-register I receive a message stating that my email address is already registered.

So, my email is not recognized when I try to login, but I am prevented from registering it as it is said to already exist.

Please help me get out of this oblivion. Please help me reset my account so that I may complete registration.

Regards,
F

[dibsmft]

You need to call customer service. They should be able to check exactly what happened and sort it out for you.

[fleuryest]

Can someone post the Customer Service phone number and email?

Thanks,
F

[dibsmft]

Try 1-855-836-3355 (or 611 from the Dell Voice app).....on Monday

[fleuryest]

Thanks dibsmft. I will try on Monday.

F

[Jake]

You could always just try another email address.