Low sound

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pacanes
One Hit Wonder
Posts: 1
Joined: 08/21/2012

Low sound

Post by pacanes »

Hi, I would like to know if someone knows how to have a better sound when dialing or receiving the call.
There is a noticeable difference when I'm using my regular cell service and dell.How can it be solved?

Thank you,
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Bloodsong
Tried and True
Posts: 362
Joined: 09/18/2009
SIP Device Name: Zoiper| Grandstream GXP2000
ISP Name: Tek Savvy Internet (DSL)
Computer OS: CentOS, Arch, Widows 7, AIX, AS/400
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Smartphone Model: Samsung Galaxy Ace Q
Android Version: 2.3.6
Location: Simcoe County

Re: Low sound

Post by Bloodsong »

I would post this specifically in the Dell Voice > Customer Support sub forum as people answering questions there will be more familiar with the DV software.

What platform are you on? (Android/iOS/Blackberry?)

I'm not familiar with the software on each device, but I would check both the software's settings for volume settings, and the devices settings to see if it has a per-software volume setting.
dibsmft
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Re: Low sound

Post by dibsmft »

Generally for voip it is best to keep the sound level as low as possible for your comfort. How does the sound that you get differ between your regular cell service and Dell?
On my tablet the sound is relatively low and cannot be adjusted unlike most of the SIP clients that I have. I find the best way to use the Dell client is with a set of ear buds but in general
the sound is OK but the device inconvenient! I think DellVoice must be designed to take over the control of the sound level so there is not much that you can so to actually increase the sound level.
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FONGO_steve
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Re: Low sound

Post by FONGO_steve »

Moved to Dell Voice forum
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FONGO_mike
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Re: Low sound

Post by FONGO_mike »

Moving thread ot the correct area of the forums.
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orb2k
Just Passing Thru
Posts: 3
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SIP Device Name: Galaxy S2 - Dell voice
Firmware Version: 2.6.35.11
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Re: Low sound

Post by orb2k »

Have you guys addressed this issue? I'm not the online (on an Android), A LOT of people have this problem!