Cannot make or receive calls.
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revans417
- Just Passing Thru
- Posts: 3
- Joined: 09/18/2012
Cannot make or receive calls.
Phone light on HT701 is not on. Cannot login to 192.168.... to change any settings or anything.
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revans417
- Just Passing Thru
- Posts: 3
- Joined: 09/18/2012
Re: Cannot make or receive calls.
Am now able to make calls but still cannot receive calls. Just had my number ported Monday from Bell.
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FONGO_mike
- Site Moderator
- Posts: 1095
- Joined: 12/22/2011
- SIP Device Name: Grandstream 286/TG701
- ISP Name: www.worldline.ca
- Computer OS: Windows 7/ Windows XP/Windows Vista
- Router: TG784. 780, 585, 546.
- Smartphone Model: Bold 9900
- Location: Fibernetics Head Office
Re: Cannot make or receive calls.
Hi revans417,
There have been a few cases of ported numbers not going through. However, i believe in this case it is a matter of just updating the number in your ATA device. If you can not access it through your web browser, try opening up your control panel, clearing the top line ( the shows your path to where you are, looks like an address bar) and try accessing your ATA by typing in the IP address of your ATA there.
There have been a few cases of ported numbers not going through. However, i believe in this case it is a matter of just updating the number in your ATA device. If you can not access it through your web browser, try opening up your control panel, clearing the top line ( the shows your path to where you are, looks like an address bar) and try accessing your ATA by typing in the IP address of your ATA there.
L3 Escalation Support Specialist
Fibernetics
Please contact me for your FPL DSL issues. For phone issues, please open a support ticket by going here.
Never give out personal information or access to your computer to somebody you don't know, Fongo staff will never ask for your username or password.
Fibernetics
Please contact me for your FPL DSL issues. For phone issues, please open a support ticket by going here.
Never give out personal information or access to your computer to somebody you don't know, Fongo staff will never ask for your username or password.