why i cannot make any international calls

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zttz
Just Passing Thru
Posts: 2
Joined: 09/22/2012

why i cannot make any international calls

Post by zttz »

I just bought $5.00 world credits in my dell voice account. I tried to make some calls to china. but it cannot let me.

I checked call logs in my account. It is "Invalid number format (incomplete number)". The number was like 86108402xxxx. any thing wrong with the format? I am very frustrated.
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FONGO_mike
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Re: why i cannot make any international calls

Post by FONGO_mike »

Hi zttz,

Please make sure to dial "011" before dialing the 86108402xxxx
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dibsmft
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Re: why i cannot make any international calls

Post by dibsmft »

zttz wrote:I just bought $5.00 world credits in my dell voice account. I tried to make some calls to china. but it cannot let me.

I checked call logs in my account. It is "Invalid number format (incomplete number)". The number was like 86108402xxxx. any thing wrong with the format? I am very frustrated.
What device are you using to run DellVoice?
If you did dial the 011 and the device is an ATA that uses a dial plan of some kind it might reject the long international numbers.