Problem getting Voice working - iPhone 4 w/ iOS 6.0

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TomC
One Hit Wonder
Posts: 1
Joined: 09/24/2012
SIP Device Name: iPhone 4
Firmware Version: 6.0
ISP Name: Rogers
Computer OS: Win Vista
Router: none

Problem getting Voice working - iPhone 4 w/ iOS 6.0

Post by TomC »

Hi,

I just installed Dell Voice on my iPhone 4 with iOS 6.0 and although I can make outgoing calls, I cannot receive any incoming calls - they immediately go to voicemail. It doesn't matter if I'm on wifi or 3G, and I've already powered off/on my phone with the same result. Can anyone help?

Thanks,
Tom
hsiang_canada
One Hit Wonder
Posts: 1
Joined: 09/27/2012
Computer OS: iPhone 4

Re: Problem getting Voice working - iPhone 4 w/ iOS 6.0

Post by hsiang_canada »

I have the same problem. Before the "forward preference" feature is introduce to dell voice, everything was working good. However, after the update to newer version, the incoming call forward to forwarding right away or go to voice mail if no forwarding setup. Sometimes, it is even not able to go thru.
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FONGO_mike
Site Moderator
Posts: 1095
Joined: 12/22/2011
SIP Device Name: Grandstream 286/TG701
ISP Name: www.worldline.ca
Computer OS: Windows 7/ Windows XP/Windows Vista
Router: TG784. 780, 585, 546.
Smartphone Model: Bold 9900
Location: Fibernetics Head Office

Re: Problem getting Voice working - iPhone 4 w/ iOS 6.0

Post by FONGO_mike »

Hi Tom,

Can you please provide us with a little more information please?

what kind of router are you using? Provider for Internet and provider for 3g? what trouble shooting steps have you taken so far?
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