INCOMING Calls not working while app is closed on iOS 6

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microsysn
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INCOMING Calls not working while app is closed on iOS 6

Post by microsysn »

Hello all,

Anyone else having problems with incoming calls not going through while Dell Voice app is closed on iphone 5, ios 6?
When the app is opened, everything is normal - but when closed, push doesnt work to notify about incoming calls.

I have tried uninstalling / reinstalling, but did not help. Is there an update coming soon to address this issue?

THanks!
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FONGO_mike
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Re: INCOMING Calls not working while app is closed on iOS 6

Post by FONGO_mike »

As per the forum rules, please use the search feature in the top right corner before posting a new thread as most topics have already been discussed.

The thread for this issue can be found here.

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