caller ID question

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gid13
Just Passing Thru
Posts: 4
Joined: 04/02/2012

caller ID question

Post by gid13 »

Hi guys,

I bought the VOIP unlock code maybe a couple weeks ago and have been enjoying the service. I have one minor annoyance I thought I'd ask about in case anyone here can help:

My caller ID only shows 7 digits instead of 10, and as such I can't directly dial those people back without figuring out their area code. In case it matters, I'm using FreePhoneLine with a PAP2. The caller ID did show 10 digits when I was using a different VOIP provider, but I changed a few settings when moving to FreePhoneLine so it's possible I might have messed something up in there (although I couldn't find anything obvious).

Thanks in advance.
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FONGO_mike
Site Moderator
Posts: 1095
Joined: 12/22/2011
SIP Device Name: Grandstream 286/TG701
ISP Name: www.worldline.ca
Computer OS: Windows 7/ Windows XP/Windows Vista
Router: TG784. 780, 585, 546.
Smartphone Model: Bold 9900
Location: Fibernetics Head Office

Re: caller ID question

Post by FONGO_mike »

Have seen this before. This is related directly ot the phone itself.
When the phone is first turned on, it likely asked you for your area code. As such, when calls coming in from that area code show, it will only show the 7 digit number as opposed to the 10 digit number.
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gid13
Just Passing Thru
Posts: 4
Joined: 04/02/2012

Re: caller ID question

Post by gid13 »

Ah, thanks, that was perfect.