Dear Fongo,
Some of my messages arrive totally "messed up", meaning that the words and sentences are all mixed which makes the message unreadable. After some testing I (think) discovered that this happens when I receive messages containing French characters like é è ë etc... .
I hope you will be able to dig into this issue.
Thanks upfront for your support.
Text messages format
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- Technical Support
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Re: Text messages format
It works OK on my iPod. I think they updated it to accept French characters. What version of the app are you running? Mine is using 1.4.2.79.
Is there a setting on your iPhone that could be causing the problem?
Is there a setting on your iPhone that could be causing the problem?
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Re: Text messages format
Any tests i do using french characters is working fine for me.
L3 Escalation Support Specialist
Fibernetics
Please contact me for your FPL DSL issues. For phone issues, please open a support ticket by going here.
Never give out personal information or access to your computer to somebody you don't know, Fongo staff will never ask for your username or password.
Fibernetics
Please contact me for your FPL DSL issues. For phone issues, please open a support ticket by going here.
Never give out personal information or access to your computer to somebody you don't know, Fongo staff will never ask for your username or password.
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- Quiet One
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Re: Text messages format
Hi Mike,FONGO_mike wrote:Any tests i do using french characters is working fine for me.
Are you using "Dell Voice" to perform the test or did you try other phones with "normal" text messaging? I checked the AppStore today and I have the latest version of Dell Voice. I asked two friends to text me and both messages arrived with squares instead of the actual character. Both are with Android phones, one on Telus and the other one with Fido.
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- Site Moderator
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- Location: Fibernetics Head Office
Re: Text messages format
wisobe wrote:Hi Mike,FONGO_mike wrote:Any tests i do using french characters is working fine for me.
Are you using "Dell Voice" to perform the test or did you try other phones with "normal" text messaging? I checked the AppStore today and I have the latest version of Dell Voice. I asked two friends to text me and both messages arrived with squares instead of the actual character. Both are with Android phones, one on Telus and the other one with Fido.
I test using Dell Voice. DV to DV, DV to cell, cell to DV
L3 Escalation Support Specialist
Fibernetics
Please contact me for your FPL DSL issues. For phone issues, please open a support ticket by going here.
Never give out personal information or access to your computer to somebody you don't know, Fongo staff will never ask for your username or password.
Fibernetics
Please contact me for your FPL DSL issues. For phone issues, please open a support ticket by going here.
Never give out personal information or access to your computer to somebody you don't know, Fongo staff will never ask for your username or password.
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- Quiet One
- Posts: 37
- Joined: 02/17/2012
Re: Text messages format
Dunno what to say.
I don't understand.

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- Site Moderator
- Posts: 1095
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- SIP Device Name: Grandstream 286/TG701
- ISP Name: www.worldline.ca
- Computer OS: Windows 7/ Windows XP/Windows Vista
- Router: TG784. 780, 585, 546.
- Smartphone Model: Bold 9900
- Location: Fibernetics Head Office
Re: Text messages format
Sorry wisobe,
When i test texting, i test it in multiple ways. The way's are:
Dell voice app to Dell Voice app.
Dell voice app to my cell phone.
my cell phone to Dell voice app.
When i test texting, i test it in multiple ways. The way's are:
Dell voice app to Dell Voice app.
Dell voice app to my cell phone.
my cell phone to Dell voice app.
L3 Escalation Support Specialist
Fibernetics
Please contact me for your FPL DSL issues. For phone issues, please open a support ticket by going here.
Never give out personal information or access to your computer to somebody you don't know, Fongo staff will never ask for your username or password.
Fibernetics
Please contact me for your FPL DSL issues. For phone issues, please open a support ticket by going here.
Never give out personal information or access to your computer to somebody you don't know, Fongo staff will never ask for your username or password.