I have to cancel my decision to transfer my existing phone line (819-771-6917) from Bell Canada to Fongo. I am sorry for any inconvenience this may cause you but I really have no choice at this moment. Hope this can be done promptly, thank you in advance.
Andre Deschenes
How do I cancel porting of my phone number
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- Just Passing Thru
- Posts: 2
- Joined: 11/05/2012
- ISP Name: videotron cable
- Computer OS: windows
- Router: netgear
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- Site Moderator
- Posts: 1095
- Joined: 12/22/2011
- SIP Device Name: Grandstream 286/TG701
- ISP Name: www.worldline.ca
- Computer OS: Windows 7/ Windows XP/Windows Vista
- Router: TG784. 780, 585, 546.
- Smartphone Model: Bold 9900
- Location: Fibernetics Head Office
Re: How do I cancel porting of my phone number
Hi Andre,
to cancel the porting request, assuming it is not already processed, you will have to call in and speak to CSR.
to cancel the porting request, assuming it is not already processed, you will have to call in and speak to CSR.
L3 Escalation Support Specialist
Fibernetics
Please contact me for your FPL DSL issues. For phone issues, please open a support ticket by going here.
Never give out personal information or access to your computer to somebody you don't know, Fongo staff will never ask for your username or password.
Fibernetics
Please contact me for your FPL DSL issues. For phone issues, please open a support ticket by going here.
Never give out personal information or access to your computer to somebody you don't know, Fongo staff will never ask for your username or password.
-
- Just Passing Thru
- Posts: 2
- Joined: 11/05/2012
- ISP Name: videotron cable
- Computer OS: windows
- Router: netgear
Re: How do I cancel porting of my phone number
Thank you Mike, I do not have the phone number to call in and speak to CSR (who is CSR). Would you give me their phone number please. Thanks.
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- Site Moderator
- Posts: 1095
- Joined: 12/22/2011
- SIP Device Name: Grandstream 286/TG701
- ISP Name: www.worldline.ca
- Computer OS: Windows 7/ Windows XP/Windows Vista
- Router: TG784. 780, 585, 546.
- Smartphone Model: Bold 9900
- Location: Fibernetics Head Office
Re: How do I cancel porting of my phone number
Are you trying to call Fongo, Dell voice or FPL?
L3 Escalation Support Specialist
Fibernetics
Please contact me for your FPL DSL issues. For phone issues, please open a support ticket by going here.
Never give out personal information or access to your computer to somebody you don't know, Fongo staff will never ask for your username or password.
Fibernetics
Please contact me for your FPL DSL issues. For phone issues, please open a support ticket by going here.
Never give out personal information or access to your computer to somebody you don't know, Fongo staff will never ask for your username or password.