Questions before switching over

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powerlab
One Hit Wonder
Posts: 1
Joined: 11/11/2012

Questions before switching over

Post by powerlab »

I got couple of questions about your service before I switch over from Bell. I want to keep my number and from what I understand I will get charged $25 for. I am correct?
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FONGO_mike
Site Moderator
Posts: 1095
Joined: 12/22/2011
SIP Device Name: Grandstream 286/TG701
ISP Name: www.worldline.ca
Computer OS: Windows 7/ Windows XP/Windows Vista
Router: TG784. 780, 585, 546.
Smartphone Model: Bold 9900
Location: Fibernetics Head Office

Re: Questions before switching over

Post by FONGO_mike »

Hi powerlab,

That is correct, it is $25+tax to port your number over to us.
L3 Escalation Support Specialist
Fibernetics
Please contact me for your FPL DSL issues. For phone issues, please open a support ticket by going here.
Never give out personal information or access to your computer to somebody you don't know, Fongo staff will never ask for your username or password.
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Jake
Technical Support
Posts: 2837
Joined: 10/18/2009

Re: Questions before switching over

Post by Jake »

I read on the sign up page that if you order up the home phone you can port hour number in at the same time for $20
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FONGO_mike
Site Moderator
Posts: 1095
Joined: 12/22/2011
SIP Device Name: Grandstream 286/TG701
ISP Name: www.worldline.ca
Computer OS: Windows 7/ Windows XP/Windows Vista
Router: TG784. 780, 585, 546.
Smartphone Model: Bold 9900
Location: Fibernetics Head Office

Re: Questions before switching over

Post by FONGO_mike »

the home phone would be a different package then just a free sign up account.
L3 Escalation Support Specialist
Fibernetics
Please contact me for your FPL DSL issues. For phone issues, please open a support ticket by going here.
Never give out personal information or access to your computer to somebody you don't know, Fongo staff will never ask for your username or password.
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seagame2001
Tried and True
Posts: 396
Joined: 11/27/2010
SIP Device Name: Linksys PAP2T
Firmware Version: Groundwire
ISP Name: 3web
Computer OS: Windows 7
Router: Dlink-DD-WRT
Smartphone Model: iPhone 4
iOS Version: 5.1.1

Re: Questions before switching over

Post by seagame2001 »

powerlab wrote:I got couple of questions about your service before I switch over from Bell. I want to keep my number and from what I understand I will get charged $25 for. I am correct?

Hey welcome to the party
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