I can call the number, I can call out - but I can not access voicemail either from the phone app or online.
Online:
App Settings --> Voicemail Settings = error message "error occurred while loading data from server"
Phone App:
Account doesn't exist message
Help!
Suggestions on how to correct would be appreciated!
Can not access or setup voicemail
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Canadaboy
- Just Passing Thru
- Posts: 2
- Joined: 11/12/2012
- SIP Device Name: HTC Amaze
- ISP Name: Wind
- Computer OS: Windows 7
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FONGO_mike
- Site Moderator
- Posts: 1095
- Joined: 12/22/2011
- SIP Device Name: Grandstream 286/TG701
- ISP Name: www.worldline.ca
- Computer OS: Windows 7/ Windows XP/Windows Vista
- Router: TG784. 780, 585, 546.
- Smartphone Model: Bold 9900
- Location: Fibernetics Head Office
Re: Can not access or setup voicemail
When calling the remote access number, and it asks you for the account number, are you dialing the full 10D number with the 1 before the area code?
L3 Escalation Support Specialist
Fibernetics
Please contact me for your FPL DSL issues. For phone issues, please open a support ticket by going here.
Never give out personal information or access to your computer to somebody you don't know, Fongo staff will never ask for your username or password.
Fibernetics
Please contact me for your FPL DSL issues. For phone issues, please open a support ticket by going here.
Never give out personal information or access to your computer to somebody you don't know, Fongo staff will never ask for your username or password.
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Canadaboy
- Just Passing Thru
- Posts: 2
- Joined: 11/12/2012
- SIP Device Name: HTC Amaze
- ISP Name: Wind
- Computer OS: Windows 7
Re: Can not access or setup voicemail
Humm! Must have been one of those "mice in the internets bug" - both the website error (popping up with that message when I clicked the Voicemail Setting link) and the phone app mysteriously disappeared.
Mike - I appreciate your timely response on a long weekend by the way, it is highly appreciated.
Mike - I appreciate your timely response on a long weekend by the way, it is highly appreciated.