Voice Mail Fails to work

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flower
One Hit Wonder
Posts: 1
Joined: 11/12/2012
Computer OS: Window Vista

Voice Mail Fails to work

Post by flower »

My voice mail does not function properly today. The data button on home screen is not turning green today, it is RED. For some reason, the DATA is not selected. I tried many times to attempt change the Data button to green, but was not given such option in my cell. My cell internet is working just fine. I don't understand why the Dell Voice is not picking it up.

Seems like the long distance part is working fine but not the voice mail part.
Can someone help me here?

Thanks!
embox
Just Passing Thru
Posts: 5
Joined: 10/11/2012
SIP Device Name: HTC One S

Re: Fongo fails to work

Post by embox »

Dell Voice is not working today, first it asked me again for my login (unusual), after logging in it displayed "Fongo Connection Failed".
I have retried a number of times.
(Burlington, Ontario, L7L 6A6)
User avatar
FONGO_mike
Site Moderator
Posts: 1095
Joined: 12/22/2011
SIP Device Name: Grandstream 286/TG701
ISP Name: www.worldline.ca
Computer OS: Windows 7/ Windows XP/Windows Vista
Router: TG784. 780, 585, 546.
Smartphone Model: Bold 9900
Location: Fibernetics Head Office

Re: Voice Mail Fails to work

Post by FONGO_mike »

Have you tried logging out and closing the app, then re-opening it and logging back in?
L3 Escalation Support Specialist
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