Hi all,
Is text messenging working at the moment? I tried messaging but it says
"The text messaging service is not currently available, or you are not currently subscribed to text messaging..."
Anyone else having this problem? or is the system down?
EDIT: I can Call out / Receive call over my Data/Wifi, but not texting (failed both data/wifi)
EDIT 2 : I have a 604 number, but failed to send to any 604/778, or 519/226 number (Canada-wide)
EDIT 3 : I am using Android's Dell voice
EDIT 4 : When I receive a message, it says that it's a text-to-landline message.... did Fongo made a mistake and port my number as a landline???
EDIT 5 : SMS was working before I port my number to Fongo
Cannot send text messanges even when I have subscription
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- Just Passing Thru
- Posts: 4
- Joined: 11/12/2012
- Smartphone Model: Samsung Galaxy S3
- Android Version: 4.0.4
-
- Just Passing Thru
- Posts: 4
- Joined: 11/12/2012
- Smartphone Model: Samsung Galaxy S3
- Android Version: 4.0.4
Re: Cannot send text messanges even when I have subscription
Anyone can help me on this ?
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- Site Moderator
- Posts: 1095
- Joined: 12/22/2011
- SIP Device Name: Grandstream 286/TG701
- ISP Name: www.worldline.ca
- Computer OS: Windows 7/ Windows XP/Windows Vista
- Router: TG784. 780, 585, 546.
- Smartphone Model: Bold 9900
- Location: Fibernetics Head Office
Re: Cannot send text messanges even when I have subscription
Hi hyperloop,
Yes, text messaging is working.
Yes, text messaging is working.
L3 Escalation Support Specialist
Fibernetics
Please contact me for your FPL DSL issues. For phone issues, please open a support ticket by going here.
Never give out personal information or access to your computer to somebody you don't know, Fongo staff will never ask for your username or password.
Fibernetics
Please contact me for your FPL DSL issues. For phone issues, please open a support ticket by going here.
Never give out personal information or access to your computer to somebody you don't know, Fongo staff will never ask for your username or password.
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- Just Passing Thru
- Posts: 4
- Joined: 11/12/2012
- Smartphone Model: Samsung Galaxy S3
- Android Version: 4.0.4
Re: Cannot send text messanges even when I have subscription


Thanks Mike, I just tried moments ago, and it's still failing..
I tried reinstalling the application, restarted device, and still not helping...
Reading around the forum, the issue is similar to the one discussed here : http://forum.fongo.com/viewtopic.php?f= ... 6&start=25
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- Just Passing Thru
- Posts: 4
- Joined: 11/12/2012
- Smartphone Model: Samsung Galaxy S3
- Android Version: 4.0.4
Re: Cannot send text messanges even when I have subscription
Also to mention is that I tested texting before I port my number to fongo, but after I ported ny number it stopped working.
I also called customer service moments ago and they refer me to the forum..
Then I tried my account on my friend's device (also galaxy s3), but it has the same issue... I suspect this issue is account bounded.
So any help would be appreiciated
I also called customer service moments ago and they refer me to the forum..
Then I tried my account on my friend's device (also galaxy s3), but it has the same issue... I suspect this issue is account bounded.
So any help would be appreiciated

-
- Site Moderator
- Posts: 1095
- Joined: 12/22/2011
- SIP Device Name: Grandstream 286/TG701
- ISP Name: www.worldline.ca
- Computer OS: Windows 7/ Windows XP/Windows Vista
- Router: TG784. 780, 585, 546.
- Smartphone Model: Bold 9900
- Location: Fibernetics Head Office
Re: Cannot send text messanges even when I have subscription
The ported number issue is something we have seen. Please PM me your number (and a link to this thread)
L3 Escalation Support Specialist
Fibernetics
Please contact me for your FPL DSL issues. For phone issues, please open a support ticket by going here.
Never give out personal information or access to your computer to somebody you don't know, Fongo staff will never ask for your username or password.
Fibernetics
Please contact me for your FPL DSL issues. For phone issues, please open a support ticket by going here.
Never give out personal information or access to your computer to somebody you don't know, Fongo staff will never ask for your username or password.
-
- Just Passing Thru
- Posts: 6
- Joined: 11/15/2012
Re: Cannot send text messanges even when I have subscription
Hi , I also have the same problem with sms after I ported my number.
I already pm Fongo_mike.
I already pm Fongo_mike.