Calls being dropped after update to iOS 6 on iPhone 4

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joshsayers
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Calls being dropped after update to iOS 6 on iPhone 4

Post by joshsayers »

I recently upgraded my phone from 3GS (running 5.0.1) to Iphone 4 (running 6.0). Immediately I started to notice problems with Dell Voice. After about 7 or 8 minutes, the party on the other end can no longer hear me. Then a few seconds later the call is dropped. I call back, and the whole thing happens again, over and over and over, every 7 or 8 minutes like clockwork. I've been using Dell Voice for a year on my 3GS (and my partner a 4S) without any problems of this kind at all.

There seems to be some compatibility bug with the 4 running iOS 6 and the latest versions of Dell Voice (a minor update a couple weeks ago did not fix the problem).
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FONGO_mike
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Re: Calls being dropped after update to iOS 6 on iPhone 4

Post by FONGO_mike »

Is it running 6 as the native iOS r was it updated to the iOS 6?
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joshsayers
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Joined: 11/13/2012

Re: Calls being dropped after update to iOS 6 on iPhone 4

Post by joshsayers »

I can't be certain, but I'm assuming the OS was an upgrade. I purchased the phone second hand, and I'm pretty sure who I bought it from had it for more than a couple months (they sold it because they upgraded to the Iphone 5). Aside from the issues with Dell Voice, there are no other problems with any of the apps. (It's also never been jailbroken, unlike both the 3GS and the 4S which we currently own, and which run Dell Voice perfectly).

I did a quick search on the forum and found at least one other thread with the same problem. Only a few people chimed in with the exact same problem, but the common thread there was that folks were running iOS 6 on an Iphone 4 and that the service cut off around the 7 minute and 40 second mark, after a few seconds of being able to hear the other party talking, but no sound getting through to them. That's precisely the issue I'm having as well.

I can be absolutely certain the problem is not my wifi network or the router since nothing has changed on that front in the last couple months, and both my other phones work fine still. It's also not the 3G network since my network blocks VOIP apps entirely.