Various issues with a ported number

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minel
Just Passing Thru
Posts: 7
Joined: 11/13/2012
ISP Name: Rogers
Router: Airport Extreme

Various issues with a ported number

Post by minel »

Hello,
I transferred my number from Rogers to Fongo (Dell Voice) and I really hope I did not make a mistake by doing so.

1. Issues happen on wifi and 3G/LTE
2. Outgoing calls are fine but incoming goes straight to voice mail
3. Purchased a texting package for Canada, 60 days remaining. Nobody can text me nor can I text anyone except my fongo number (myself)
4. My Rogers number was transferred on the 12th of November.

iPhone 5, iOS 6.0.1, Rogers LTE plan.


Thank you.
minel
Just Passing Thru
Posts: 7
Joined: 11/13/2012
ISP Name: Rogers
Router: Airport Extreme

Re: Various issues with a ported number

Post by minel »

SMS seems to be working. I deleted DV app and reinstalled it (tried this before as well so I'm thinking it's something on their end).
Calls still can't be received.
seagame2001
Tried and True
Posts: 396
Joined: 11/27/2010
SIP Device Name: Linksys PAP2T
Firmware Version: Groundwire
ISP Name: 3web
Computer OS: Windows 7
Router: Dlink-DD-WRT
Smartphone Model: iPhone 4
iOS Version: 5.1.1

Re: Various issues with a ported number

Post by seagame2001 »

PM to Fongo_Mike

easy to fix "can't receive call" check forwarding call to never
minel
Just Passing Thru
Posts: 7
Joined: 11/13/2012
ISP Name: Rogers
Router: Airport Extreme

Re: Various issues with a ported number

Post by minel »

Genius! thank you very much!
seagame2001
Tried and True
Posts: 396
Joined: 11/27/2010
SIP Device Name: Linksys PAP2T
Firmware Version: Groundwire
ISP Name: 3web
Computer OS: Windows 7
Router: Dlink-DD-WRT
Smartphone Model: iPhone 4
iOS Version: 5.1.1

Re: Various issues with a ported number

Post by seagame2001 »

You are welcome

about the SMS issue you need to PM to Fongo_Mike

He will fix the problem for you