Blackberry Torch 9810 No Audio

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cwt23
One Hit Wonder
Posts: 1
Joined: 11/15/2012
SIP Device Name: Blackberry Torch 9810
Firmware Version: 7.1.0.391

Blackberry Torch 9810 No Audio

Post by cwt23 »

I downloaded and installed the Dell Voice software which indicates it supports this device. I called my office number which rang, however, I have no audio (sound or voice) from my BB. I then called my BB from my office and I got an alert, but I still had no audio. I have tried this using both wifi and my mobile carrier (Virgin). Can you please help?