Blackberry doesn't ring on incoming call

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mason50001
Just Passing Thru
Posts: 2
Joined: 02/07/2012
SIP Device Name: Yealink SIP-T32G VoIP phone
ISP Name: Cogeco Cable
Computer OS: Windows 7
Smartphone Model: Blackberry Bold 9700

Blackberry doesn't ring on incoming call

Post by mason50001 »

I have a Blackberry Bold 9700 with DV installed and everything works fine except on incoming calls the Blackberry doesn't ring or vibrate. The incoming call is displayed on the screen and the LED in the upper right hand corner flashes red, but no ring or vibration. The phone profile is set to a ring tone and vibrate.

Any ideas what could be wrong?