Just because your speed is decent enough for VoIP, it doesn't mean the connection quality is good, especially with the complaints I've heard about TekSavvy.
Do the VoIP test located here: http://myspeed.visualware.com/indexvoip.php and report your Jitter and Packet Loss numbers, as well as your overall MOS.
Spoke with Fongo Service, following up on previous posts
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tbrummell
- Tried and True
- Posts: 330
- Joined: 09/21/2010
- SIP Device Name: PIAF/Mitel/PolyCom/Cisco
- Firmware Version: Asterisk 1.8
- ISP Name: Rogers
- Computer OS: CentOS/Windows2008/Win7/Android
- Router: pfSense/Neoware thin client
- Location: Ottawa
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46jimbo
- Active Poster
- Posts: 100
- Joined: 12/18/2011
- SIP Device Name: Grandstream 286
- Router: Asus RT-N13U Rev.B1
Re: Spoke with Fongo Service, following up on previous posts
I use Teksavvy cable and the test comes out just fine for me.
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tbrummell
- Tried and True
- Posts: 330
- Joined: 09/21/2010
- SIP Device Name: PIAF/Mitel/PolyCom/Cisco
- Firmware Version: Asterisk 1.8
- ISP Name: Rogers
- Computer OS: CentOS/Windows2008/Win7/Android
- Router: pfSense/Neoware thin client
- Location: Ottawa
Re: Spoke with Fongo Service, following up on previous posts
Well, with the original post gone it makes my statement sound kind of strange.
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davecool
- Quiet One
- Posts: 35
- Joined: 10/21/2012
- SIP Device Name: HT701
- Firmware Version: 1.0.3.1
- ISP Name: TekSavvy
- Computer OS: Mac OS X 10.8
- Router: TP-Link TL-WR1043ND
Re: Spoke with Fongo Service, following up on previous posts
Oh hey, where's my original post??
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FONGO_mike
- Site Moderator
- Posts: 1095
- Joined: 12/22/2011
- SIP Device Name: Grandstream 286/TG701
- ISP Name: www.worldline.ca
- Computer OS: Windows 7/ Windows XP/Windows Vista
- Router: TG784. 780, 585, 546.
- Smartphone Model: Bold 9900
- Location: Fibernetics Head Office
Re: Spoke with Fongo Service, following up on previous posts
It is possible the OP was being deleted as first response was being posted if it was a double post (does not happen often, but have seen it be the case before)
L3 Escalation Support Specialist
Fibernetics
Please contact me for your FPL DSL issues. For phone issues, please open a support ticket by going here.
Never give out personal information or access to your computer to somebody you don't know, Fongo staff will never ask for your username or password.
Fibernetics
Please contact me for your FPL DSL issues. For phone issues, please open a support ticket by going here.
Never give out personal information or access to your computer to somebody you don't know, Fongo staff will never ask for your username or password.