Hi there,
I'm having problems singing in on my Iphone. I keep an "Unable to sign you in" message. I've changed my password (a couple times) to try and fix the issue, with no luck. This is a recent problem, as the application used to automatically sign me in.
Anybody else having this problem and can offer a solution?
Thanks.
Problems signing in
-
gardnerdanj
- One Hit Wonder
- Posts: 1
- Joined: 11/30/2012
- SIP Device Name: Apple Iphone 4S
- Firmware Version: 6.0.1
- ISP Name: Rogers
- Computer OS: Windows Vista
- Router: Cisco
-
Touch4gen
- Just Passing Thru
- Posts: 5
- Joined: 02/26/2012
- SIP Device Name: iPod Touch 4th gen
- Firmware Version: 5.0.1
- ISP Name: Cogeco Cable
- Computer OS: Windows Vista
- Router: Wireless
Re: Problems signing in
I have a similar problem with my iPod Touch (4th generation) of not being able to go past the "Account Login" screen. I enter the correct email address and password, and there are no error messages but nothing happens and I am stuck on the screen. I am able to login to Dellvoice.ca with the same account information and can listen to the test voice message I left.
How can these iOS login problems be fixed? Will deleting then reinstalling the Dell Voice app help?
How can these iOS login problems be fixed? Will deleting then reinstalling the Dell Voice app help?
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Touch4gen
- Just Passing Thru
- Posts: 5
- Joined: 02/26/2012
- SIP Device Name: iPod Touch 4th gen
- Firmware Version: 5.0.1
- ISP Name: Cogeco Cable
- Computer OS: Windows Vista
- Router: Wireless
Re: Problems signing in
Updating my Dell Voice app to the Fongo Version 2.0.1.102 enabled me to login and be able to use the phone again. 
-
FONGO_mike
- Site Moderator
- Posts: 1095
- Joined: 12/22/2011
- SIP Device Name: Grandstream 286/TG701
- ISP Name: www.worldline.ca
- Computer OS: Windows 7/ Windows XP/Windows Vista
- Router: TG784. 780, 585, 546.
- Smartphone Model: Bold 9900
- Location: Fibernetics Head Office
Re: Problems signing in
Touch4gen wrote:Updating my Dell Voice app to the Fongo Version 2.0.1.102 enabled me to login and be able to use the phone again.
Happy to hear it is working for you now
L3 Escalation Support Specialist
Fibernetics
Please contact me for your FPL DSL issues. For phone issues, please open a support ticket by going here.
Never give out personal information or access to your computer to somebody you don't know, Fongo staff will never ask for your username or password.
Fibernetics
Please contact me for your FPL DSL issues. For phone issues, please open a support ticket by going here.
Never give out personal information or access to your computer to somebody you don't know, Fongo staff will never ask for your username or password.