Strange Problem - Caller ID shown as blocked some Times

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imran909
Just Passing Thru
Posts: 7
Joined: 01/08/2010
SIP Device Name: Linksys ATA PAP2T-NA
ISP Name: ACANAC
Computer OS: Windows &

Strange Problem - Caller ID shown as blocked some Times

Post by imran909 »

Hi,
When I dial any number, my caller ID (not even the telephone number) is visible to the other party. It shows to them as Blocked ID. In the past it was working flawlessly.

I am using the Liksys ATA PAP2T and did the configuration as described. I was previously using the port number 6060 (with forwarding) but suddenly the system stopped working. I called the CSR and they told me to change the port number to either 5050 or 5051. I first tried 5051 but it didnt forwarded the caller ID so I revert to 5050 and things started to work. However, for few days I am experiencing problems and some times that my caller ID is blocked when I dialed. Remember, this happens some times and other time it is okay.

Please let me know what to do?

Thanks
IMI
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FONGO_kris
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Posts: 1937
Joined: 05/06/2009
SIP Device Name: Polycom 550 IP Phone
Firmware Version: 4.2.0.0310
ISP Name: Rogers Cable
Computer OS: Ubuntu 11.10
Router: Cisco E1200-N
Smartphone Model: Samsung Galaxy S2
Android Version: 4.0.3
Location: Cambridge, Ontario, Canada

Re: Strange Problem - Caller ID shown as blocked some Times

Post by FONGO_kris »

Is Block CID Serv. set to "No"?
Kris
Logistics & International Purchasing | Fongo
Call us toll-free! 611 from your fongo phone or 1-855-836-3355
Please advise I will no longer be contributing to this forum for the time being. Please feel free to email me.
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imran909
Just Passing Thru
Posts: 7
Joined: 01/08/2010
SIP Device Name: Linksys ATA PAP2T-NA
ISP Name: ACANAC
Computer OS: Windows &

Re: Strange Problem - Caller ID shown as blocked some Times

Post by imran909 »

Yes, the block ID serv is "NO". The problem of block ID is not continuous and happens occasionally.
User avatar
FONGO_kris
Site Moderator
Posts: 1937
Joined: 05/06/2009
SIP Device Name: Polycom 550 IP Phone
Firmware Version: 4.2.0.0310
ISP Name: Rogers Cable
Computer OS: Ubuntu 11.10
Router: Cisco E1200-N
Smartphone Model: Samsung Galaxy S2
Android Version: 4.0.3
Location: Cambridge, Ontario, Canada

Re: Strange Problem - Caller ID shown as blocked some Times

Post by FONGO_kris »

Could you please PM me your Freephoneline number and I will look into it.
Kris
Logistics & International Purchasing | Fongo
Call us toll-free! 611 from your fongo phone or 1-855-836-3355
Please advise I will no longer be contributing to this forum for the time being. Please feel free to email me.
-----------------------------------------------------------------------------------------------------------------------------------------------
Samsung Galaxy S2 [GT-I9100] / 3.0.15-I9100XXLPH / Thebyani v3.2