Issue with buying world credit

[falcon_1898]

I tried numerous times to replenish my world calling credit today without success.

The error message I got is: "Error: Maximum attempts reached".

Is there any other way that I can pay for my international calling? How can I contact customer service?

Thanks

James

[FONGO_steve]

Hi James,

Did you end up getting in touch with customer service? Our number is on the contact us page: http://www.fongo.com/contact-us/

[maturc]

I tried numerous times to replenish my world calling credit today without success.

The error message I got is: "Error: Maximum attempts reached".

Is there any other way that I can pay for my unlock voip key? How can I contact customer service by phone?

Thanks

Martin

[killerjay]

Hi James,

Did you end up getting in touch with customer service? Our number is on the contact us page: http://www.fongo.com/contact-us/

where in the heck is your number?! am i blind?!

[Jake]

Hi James,

Did you end up getting in touch with customer service? Our number is on the contact us page: http://www.fongo.com/contact-us/

where in the heck is your number?! am i blind?!

They changed things since then and seemed to have stopped phone support for a lot of things. Maybe it will come back after their support shakeup.

You should be able to buy credits through the mobile app (add-ons), or you may have to wait until things have been moved over and we can log into our account online again.

But to answer your question, no you are not blind

[Fongo Support]

Please email us at talkfreely@fongo.com if you're having issues purchasing World Credits. We'd be happy to help.
Please note we are experiencing a bit of a delay in responding to customers given our "support shakeup" (as Jake mentions above).

[seagame2001]

Well I keep tell you guys need phone support back to help new user who is not great with computer skill.

an other issue like over charge long distance credit or could not buy voip unlock key and so on