BC numbers are not local

[sip]

Freephoneline added a few numbers for BC and AB. I checked some numbers like Vancouver 604-283-xxxx and New Westminister 778-801-xxxx. All are considered as long distance by Telus and other VOIP companies. I haven't called Telus and asked them why. Any feedback from here? I will activate my number when those 604-283 become local. Thanks

[FONGO_steve]

Freephoneline added a few numbers for BC and AB. I checked some numbers like Vancouver 604-283-xxxx and New Westminister 778-801-xxxx. All are considered as long distance by Telus and other VOIP companies. I haven't called Telus and asked them why. Any feedback from here? I will activate my number when those 604-283 become local. Thanks

Check out this topic: http://forum.freephoneline.ca/viewtopic.php?f=13&t=738

Some carriers aren't adding our new NPA-NXXs into their tariff plans - as they are required to do by the CRTC. We have tried contacting our carrier reps but they simply say "it's a residential issue, the customers will have to call and open a ticket".

Your best bet is to phone your provider, talk to as high of a manager as you can, and get a ticket opened. Customers who have done this in the past have had great success (mostly) and have gotten the tariffs in their areas corrected.

[cal653]

Having the same issue here with my Solo Mobile phone. I hope the carriers fix this issue soon.

[FONGO_kris]

Unfortunately there is nothing we are able to do. This needs to be taken up with the carrier, and since Bell owns Solo's network you will have to open a ticket with them, the issue we're addressing is the "Fibernetics exchanges being long distance to a LOCAL number."