Problem with softphone - one call, need to restart

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planetweb
Just Passing Thru
Posts: 12
Joined: 01/23/2010
SIP Device Name: softfone
Firmware Version: 2.2.2
ISP Name: Roger Cable
Computer OS: vista

Problem with softphone - one call, need to restart

Post by planetweb »

I open the softphone, make a phone call then hangup, If i want to make another call
It's not working, need to restart it.
Not practical so if I received a call, and i'm not there to answer, The line then get busy.
Service Not open.

It work only if I restart it on every call.
I'm using Vista, duo core, 3gig ram, 3,2gig
So I should be ok, I don't got a Mic at the moment, but the sound is #1 on my speaker.

ONLY NEED TO RESTART THE SOFTPHONE WITH EVERY CALL.

THX
:)
mrjackho
Just Passing Thru
Posts: 4
Joined: 01/17/2010

Re: Problem with softphone - one call, need to restart

Post by mrjackho »

i have the same issue after upgrading to 2.2.2.0. easy to reproduce.
i call the local transit line. end the call. the apps some time hangs and sometimes re-dialing wont work.
if it hangs, will need to use the task manager to kill it.

i am running w7 x64
planetweb
Just Passing Thru
Posts: 12
Joined: 01/23/2010
SIP Device Name: softfone
Firmware Version: 2.2.2
ISP Name: Roger Cable
Computer OS: vista

PROBLEM FIX : Problem with softphone - one call, need to res

Post by planetweb »

WELL funny it seem PROBLEM IS FIX

HOW, well I was using the speaker, but didn't had any mic
I simply plug the Mic and everything work FINE
EVEN THE MAIL BOX that wasn't working before, I couldn't change password

As soon as I plug the MIC, I can then make phone without having to restart
It fix my problem :) simple as that lol.

GREAT !! Tool
planetweb.tk
digamma
Just Passing Thru
Posts: 14
Joined: 01/22/2010
ISP Name: DSL
Computer OS: Vista Home Premium

Re: Problem with softphone - one call, need to restart

Post by digamma »

I experienced the same problem today.

If the mic is not plugged in, then after one call the softphone becomes totally unresponsive - cannot call out or receive calls.

I do not have an ATA.

Is there a bug fix for this in the works ?