Call goes straight to Voice Mail

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indijones
Just Passing Thru
Posts: 21
Joined: 02/13/2012
SIP Device Name: SPA2102
ISP Name: Bell Fibe 16
Computer OS: Vista 64 bit
Router: 2Wire

Call goes straight to Voice Mail

Post by indijones »

I have set up VM to go to message center after 6 rings but sometimes the incoming call goes straight to VM just after 1 ring. It's been going on for a while but now it's getting more frequent. What can be done about it? I would be happy if VM could be disabled for good. Is it possible?
Bing Kol
Active Poster
Posts: 117
Joined: 07/23/2010
SIP Device Name: PAP2T
Firmware Version: 5.1.6 (LS)
ISP Name: CarryTel 25/10 DSL
Router: pfSense i5-3470
Location: GTA

Re: Call goes straight to Voice Mail

Post by Bing Kol »

indijones wrote:I have set up VM to go to message center after 6 rings but sometimes the incoming call goes straight to VM just after 1 ring. It's been going on for a while but now it's getting more frequent. What can be done about it? I would be happy if VM could be disabled for good. Is it possible?
It is a good idea to reset your ATA to factory default then provision it with your Fongo credentials.

Then read up on 2wire voip problems, google is your friend.

In the end, it is best to set your 2wire to bridge mode (google this too) then buy a VOIP-friendly router (google this too, or this http://forum.fongo.com/viewtopic.php?f= ... 752#p42752).

Ugh, that's a lot of reading for you to do for such a small problem, but hey, you might learn something. :)