Calling Mexico City

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speedbump49
Just Passing Thru
Posts: 9
Joined: 09/01/2009

Calling Mexico City

Post by speedbump49 »

I'm trying to make a call to Mexico City number using International package, when I do thsi, I am connecting to a Mexico City party, but connecting to the wrong number. I have a feeling its because Mexico City uses both 7 and 8 digit main numbers and your system may be cutting off last number to my 8 digit target number.

Here's the format of the number I need to connect to:

011-52-55-XXXXXXXX

52=Country code
55=Area code
Plus 8 digits to connect to number

Official numbers in Mexico City are both 7 and 8 digits, and area codes are both 2 and 3 digits, so can you confirm your system can handle the 8 digit main number with 2 digit area code correctly.

Thanks,

-mw
User avatar
FONGO_steve
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Joined: 07/16/2009
SIP Device Name: Grandstream 286 & 701
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Location: Cambridge

Re: Calling Mexico City

Post by FONGO_steve »

Our system will work with both area code styles. If you're still experiencing a problem then PM me with your number, the number you're trying to reach, and the time of a test call you place right before messaging me ;)
Steve
Fongo
Development Support Specialist.