Unauthorized invoice

[Kavka]

Hi everyone, this morning I received an invoice for $22.40. As I didn't make any of the paid calls lately, I went to check my account and under call log found nothing as well. The last charge was 1 month ago and I still have over $18 left. My card was charged , I've cheked my account, but where the money go ?
I have submitted a ticket (I'd rather call if I have this chioce) and wondering if anyone else had the same problem?

[Jake]

There was another post about the same thing this morning http://forum.fongo.com/viewtopic.php?f=32&t=8010

I can't think of a good reason why this would happen, but it would be interesting to see what Fongo come back with.

Sending a PM to Fongo Support might bring a bit more attention to the matter.

[Fongo Support]

Hi everyone, this morning I received an invoice for $22.40. As I didn't make any of the paid calls lately, I went to check my account and under call log found nothing as well. The last charge was 1 month ago and I still have over $18 left. My card was charged , I've cheked my account, but where the money go ?
I have submitted a ticket (I'd rather call if I have this chioce) and wondering if anyone else had the same problem?

Hello there,

Please send me PM with the account number/email so we can have a look. Also, if you have a support ticket opened for this already, please reference it in the PM.

Thanks,
-cosmin

[Kavka]

Thanks for the help.