Dropped calls, fast busy signal

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adulthockeyclub.com
Just Passing Thru
Posts: 2
Joined: 02/20/2013
SIP Device Name: Grandstream
ISP Name: Teksavvy DSL
Computer OS: Linux, IOS6, Windows XP
Router: Netgear N150 DGN1000

Dropped calls, fast busy signal

Post by adulthockeyclub.com »

For approximately one week or so, i have experienced many dropped calls which have increased in frequency to every call i make now.
Now it is at the point where the call is dropped after only a minute along with a fast busy signal every time.

I did install a new router NETGEAR N150 DGN1000 not sure if that could be the issue.
Using a Granstream handytone 286 SIP device

Can anyone help me troubleshoot?
User avatar
Fongo Support
Site Moderator
Posts: 1689
Joined: 01/01/2013

Re: Dropped calls, fast busy signal

Post by Fongo Support »

adulthockeyclub.com wrote:For approximately one week or so, i have experienced many dropped calls which have increased in frequency to every call i make now.
Now it is at the point where the call is dropped after only a minute along with a fast busy signal every time.

I did install a new router NETGEAR N150 DGN1000 not sure if that could be the issue.
Using a Granstream handytone 286 SIP device

Can anyone help me troubleshoot?
Hi,

Please send me PM and I will have a look.

I will need the number associated with the account .

Thanks,
adulthockeyclub.com
Just Passing Thru
Posts: 2
Joined: 02/20/2013
SIP Device Name: Grandstream
ISP Name: Teksavvy DSL
Computer OS: Linux, IOS6, Windows XP
Router: Netgear N150 DGN1000

Re: Dropped calls, fast busy signal

Post by adulthockeyclub.com »

Now I have not incoming or outgoing calls.
User avatar
Fongo Support
Site Moderator
Posts: 1689
Joined: 01/01/2013

Re: Dropped calls, fast busy signal

Post by Fongo Support »

adulthockeyclub.com wrote:Now I have not incoming or outgoing calls.
Hi,

You may have to restart the ATA after you are changing router related settings.

Thanks,