No incoming calls

[poopfeast420]

Having the same trouble as this guy: http://forum.fongo.com/viewtopic.php?f=8&t=8142

No ringing when I call my home number, makes it work again but I am not aware of how long it works afterwards. I looked at the manual online here: http://www.vonage.com/support/files/pdf ... rGuide.pdf like the guy from the other thread did (but with different ATA) and tried to configure it, but found nothing that I can configure.

I recently port forwarded UDP 5060-5061 and 10000-20000 like the other guy did. Maybe that would fix it, but maybe there is something else I can do?

Router: WRT120N, firmware v1.0.04
ATA: VTA-VD Vonage
Modem: SB5101N

Sorry if I am missing any information. There was no sticky detailing what I need to post. Please let me know what I should post and I'll get back to you ASAP.

After a "fix," it may take me a while to test if it is working. I suppose I'll PM someone if it stops working after a "fix."

Thank you very much. I think I missed many important calls. Might even lose my (new) job.

[Fongo Support]

Having the same trouble as this guy: http://forum.fongo.com/viewtopic.php?f=8&t=8142

No ringing when I call my home number, makes it work again but I am not aware of how long it works afterwards. I looked at the manual online here: http://www.vonage.com/support/files/pdf ... rGuide.pdf like the guy from the other thread did (but with different ATA) and tried to configure it, but found nothing that I can configure.

I recently port forwarded UDP 5060-5061 and 10000-20000 like the other guy did. Maybe that would fix it, but maybe there is something else I can do?

Router: WRT120N, firmware v1.0.04
ATA: VTA-VD Vonage
Modem: SB5101N

Sorry if I am missing any information. There was no sticky detailing what I need to post. Please let me know what I should post and I'll get back to you ASAP.

After a "fix," it may take me a while to test if it is working. I suppose I'll PM someone if it stops working after a "fix."

Thank you very much. I think I missed many important calls. Might even lose my (new) job.

Hello there,

Thank you for providing all these details. Have you tried to connect the VTA-VD Vonage directly to SB5101N and test?(inbound and outbound calls)

This can probably help us to isolate where the issue is.

Let me know.

Thanks,

[poopfeast420]

Hi, sorry for the late reply.

Tested outgoing and incoming calls, works fine. Port-forwarding may have fixed my issue.

I'll post here if the problem occurs again.