Can someone help me? I checked the ATA configuration and made some changes to comply with the published specs.
The device is registered, I get a dial tone but all outgoing calls result in the "that password is not valid" message. What password?
OK you need a password to get into the settings of the ATA (HT701).
On the Basic Settings there is an "End User Password" - What is my end user password?
Advance Settings calls for an Admin Password (I assume this is the same as the PW to get into setup)
FSX Port has an Authenticate Password field. Which password is need here?
What password is needed to get rid of this message and being able to dial out?
At least my uncoming calls are routed inti my voice mail.
ATA configuration - "that password is not valid"
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- SIP Device Name: GrandStream ATA
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- Computer OS: WIN 7
- Router: NETGEAR DB WNDR4000
- Smartphone Model: Nexus4
- Android Version: 4.3
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Re: ATA configuration - "that password is not valid"
Hello there,godot2012 wrote:Can someone help me? I checked the ATA configuration and made some changes to comply with the published specs.
The device is registered, I get a dial tone but all outgoing calls result in the "that password is not valid" message. What password?
OK you need a password to get into the settings of the ATA (HT701).
On the Basic Settings there is an "End User Password" - What is my end user password?
Advance Settings calls for an Admin Password (I assume this is the same as the PW to get into setup)
FSX Port has an Authenticate Password field. Which password is need here?
What password is needed to get rid of this message and being able to dial out?
At least my uncoming calls are routed inti my voice mail.
The sip password on your ATA is the root cause of the issue. Please send me PM with your telephone number associated with the account and I will have a look.
Thanks,
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- Active Poster
- Posts: 77
- Joined: 07/28/2012
- SIP Device Name: GrandStream ATA
- Firmware Version: Fongo shipped
- ISP Name: 295.ca
- Computer OS: WIN 7
- Router: NETGEAR DB WNDR4000
- Smartphone Model: Nexus4
- Android Version: 4.3
Re: ATA configuration - "that password is not valid"
Problem solved.
Thanks guys - good job.
Thanks guys - good job.