How can I turn the Voicemail off?

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j8van
Active Poster
Posts: 68
Joined: 02/08/2010

How can I turn the Voicemail off?

Post by j8van »

Hi, it seems that unless you pick up a call while it rings, all other calls will eventially get to the voice messages without exception.

Since some of the messages are silent or single word like "s..t", sometimes I'd rather turn the voicemail function off, but how can I? I couldn't find any voicemail on/off settings within my account webpage.

Thanks in advance.
Jay
User avatar
FONGO_kris
Site Moderator
Posts: 1937
Joined: 05/06/2009
SIP Device Name: Polycom 550 IP Phone
Firmware Version: 4.2.0.0310
ISP Name: Rogers Cable
Computer OS: Ubuntu 11.10
Router: Cisco E1200-N
Smartphone Model: Samsung Galaxy S2
Android Version: 4.0.3
Location: Cambridge, Ontario, Canada

Re: How can I turn the Voicemail off?

Post by FONGO_kris »

I get those voicemails too, and it's almost always the person on the other end finally realizing that the message tone has beeped and they hang up.

Anyways. We currently do not offer the feature to turn off voice mail.
Kris
Logistics & International Purchasing | Fongo
Call us toll-free! 611 from your fongo phone or 1-855-836-3355
Please advise I will no longer be contributing to this forum for the time being. Please feel free to email me.
-----------------------------------------------------------------------------------------------------------------------------------------------
Samsung Galaxy S2 [GT-I9100] / 3.0.15-I9100XXLPH / Thebyani v3.2
j8van
Active Poster
Posts: 68
Joined: 02/08/2010

Re: How can I turn the Voicemail off?

Post by j8van »

Thanks for the reply. I hope this could be optional soon, as other companies provide it as basic function.
Jay
User avatar
FONGO_kris
Site Moderator
Posts: 1937
Joined: 05/06/2009
SIP Device Name: Polycom 550 IP Phone
Firmware Version: 4.2.0.0310
ISP Name: Rogers Cable
Computer OS: Ubuntu 11.10
Router: Cisco E1200-N
Smartphone Model: Samsung Galaxy S2
Android Version: 4.0.3
Location: Cambridge, Ontario, Canada

Re: How can I turn the Voicemail off?

Post by FONGO_kris »

Well, I doubt it will ever be. To keep the service free, we make money off what are called termination fee's, whenever a call is routed through our network (including voicemail and followme) we get these - Eliminating voicemail would eliminate this source of revenue.
Termination fees are the base of the telcom world - an exchange that happens between all carriers whenever calls change networks
Kris
Logistics & International Purchasing | Fongo
Call us toll-free! 611 from your fongo phone or 1-855-836-3355
Please advise I will no longer be contributing to this forum for the time being. Please feel free to email me.
-----------------------------------------------------------------------------------------------------------------------------------------------
Samsung Galaxy S2 [GT-I9100] / 3.0.15-I9100XXLPH / Thebyani v3.2