where is answer? Software FPL does not work!! it does not work since end of February!!!!!!!
every time do test connection.
Results: Server temporary unavailable.
It was working ok before end of February.
where is answer? Software FPL does not work!!
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Fongo Support
- Site Moderator
- Posts: 1689
- Joined: 01/01/2013
Re: where is answer? Software FPL does not work!!
Hello there,flyingking wrote:where is answer? Software FPL does not work!! it does not work since end of February!!!!!!!
every time do test connection.
Results: Server temporary unavailable.
It was working ok before end of February.
Can you please send me a PM with the telephone number associated with the account and I will have a look.
Also, if you have a support ticket opened for this issue, please include that as well.
Thanks,
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krazyken
- Just Passing Thru
- Posts: 9
- Joined: 03/10/2013
- ISP Name: Rogers Cable Internet
- Router: CGN2 Rev. 1A
Re: where is answer? Software FPL does not work!!
Softphone version 3.2.6 Not working since Feb 27, 2013 on two different computers.
Test connection 17/03/2013
Status: Done
Results: Server temporary unavailable.
Data Transfer: Unable to send/receive sound data! Port 13000 should be available.
Possible reasons:
1. Call service temporary unavailable.
Please excuse us for your inconvieience. The service will be available soon.
Possible upgrade to the VOIP server is being applied at this moment.
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This should have been the message back on Feb. 27, 2013, rather than blow smoke up my ass having to contact my ISP. Very un-proffessional support. This lack of support service has me looking at another VOIP service.
Test connection 17/03/2013
Status: Done
Results: Server temporary unavailable.
Data Transfer: Unable to send/receive sound data! Port 13000 should be available.
Possible reasons:
1. Call service temporary unavailable.
Please excuse us for your inconvieience. The service will be available soon.
Possible upgrade to the VOIP server is being applied at this moment.
-----------------------------------------------------------------------------------
This should have been the message back on Feb. 27, 2013, rather than blow smoke up my ass having to contact my ISP. Very un-proffessional support. This lack of support service has me looking at another VOIP service.