HT701 no incoming calls with router

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florinstuparu
One Hit Wonder
Posts: 1
Joined: 03/18/2013
SIP Device Name: HT701
ISP Name: Teksavvy
Computer OS: Windows7 64bit
Router: Linksys BEFSR41

HT701 no incoming calls with router

Post by florinstuparu »

I have just purchased the Fongo service. The HT701 adaptor works ok when connected to modem directly (RCA by Thomson, no SIP binding), but when run through a router (Lynksys BEFSR41) no incoming calls get through. Help please
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Fongo Support
Site Moderator
Posts: 1689
Joined: 01/01/2013

Re: HT701 no incoming calls with router

Post by Fongo Support »

florinstuparu wrote:I have just purchased the Fongo service. The HT701 adaptor works ok when connected to modem directly (RCA by Thomson, no SIP binding), but when run through a router (Lynksys BEFSR41) no incoming calls get through. Help please
Hi there,

The issue is router related- I have send you some instructions by PM.
Please check the post below for your reference:
http://forum.fongo.com/viewtopic.php?f= ... 226#p44226

Thanks,
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