Fongo for Android - Multiple issues

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dsp4
Just Passing Thru
Posts: 3
Joined: 02/16/2012
ISP Name: Bell 4G / Acanac Cable
Computer OS: Windows 8 64bit
Router: Linksys WRT310N
Smartphone Model: Nexus 4 (LG E960)
Android Version: 4.2.2

Fongo for Android - Multiple issues

Post by dsp4 »

I've been using the app for a few months now, bought a text package + international minutes. Overall Fongo is an amazing product! I've already recommended it to many friends, two of which have completely switched from their voice plans to Fongo and a data-only plan.

I just wanted to share some issues I've had, hoping this can help make it an even better service.

- First, the client frequently disconnects. This shows in the notification bar as a red fongo icon, and I often need to restart it manually.
- There are a lot of texts I receive twice. People have mentioned they receive my texts twice too. This only happened while texting with iPhone users who do not use Fongo.
- There were occurrences where I'd receive a text notification, open the notification drawer, tap the notification, which would open the Fongo app, but the text wouldn't show (it would act as if nothing was received). Usually, when I tap the notification, it disappears, and the text shows in the Fongo app, but when that issue happens, the notification stays there and I have to manually dismiss it. When that happens, I need to log out of Fongo, then back in, and the new text appears.
- There was one time when someone called me on my Fongo number, and my phone rang didn't ring at first, but did about 15 minutes later.

I'm using version 2.1.1.6 on Android 4.2.2
billy
Just Passing Thru
Posts: 9
Joined: 03/30/2013
SIP Device Name: galaxy tab 2 10.1
Firmware Version: 2.1.1.6
Computer OS: android 4.1.2

Re: Fongo for Android - Multiple issues

Post by billy »

I'm also using version 2.1.1.6 on jelly bean 4.1.2 but none of issues ever occured to me except the first one, it does get disconnect automatically.

No fix yet. And as exoected fongo hasnt been very helpful about it. :(