Outage

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k2366
Just Passing Thru
Posts: 15
Joined: 01/16/2013

Outage

Post by k2366 »

Appears we have an outage, no incoming or outgoing. Time 3:33pm eastern
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killerjay
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Posts: 70
Joined: 06/14/2010
SIP Device Name: grandstream 286
ISP Name: cogeco
Computer OS: windows vista
Router: dir-655

Re: Outage

Post by killerjay »

same here... my box isnt connecting... flashing red light
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Liptonbrisk
Technical Support
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Re: Outage

Post by Liptonbrisk »

killerjay wrote:same here... my box isnt connecting... flashing red light
switch to voip2.freephoneline.ca
Please do not send me emails; I do not work for nor represent Freephoneline or Fongo. Post questions on the forums so that others may learn from responses or assist you. Thank you. If you have an issue with your account or have a billing issue, submit a ticket here: https://support.fongo.com/hc/requests/new. Visit http://status.fongo.com/ to check FPL/Fongo service status. Freephoneline setup guides can be found at http://forum.fongo.com/viewforum.php?f=15.
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boyweiser
Just Passing Thru
Posts: 6
Joined: 11/22/2011
SIP Device Name: linksys
ISP Name: acanac

Re: Outage

Post by boyweiser »

Same here stop to work 3:47pm 03/26/2013 Montreal, Qc
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killerjay
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Re: Outage

Post by killerjay »

Liptonbrisk wrote:
killerjay wrote:same here... my box isnt connecting... flashing red light
switch to voip2.freephoneline.ca
should i keep it there? or switch back?
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Liptonbrisk
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SIP Device Name: Obihai 202/2182, Groundwire
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Router: Asuswrt-Merlin & others

Re: Outage

Post by Liptonbrisk »

killerjay wrote:
Liptonbrisk wrote:
killerjay wrote:same here... my box isnt connecting... flashing red light
switch to voip2.freephoneline.ca
should i keep it there? or switch back?
Well, Fongo needs to fix voip.freephoneline.ca first.
Please do not send me emails; I do not work for nor represent Freephoneline or Fongo. Post questions on the forums so that others may learn from responses or assist you. Thank you. If you have an issue with your account or have a billing issue, submit a ticket here: https://support.fongo.com/hc/requests/new. Visit http://status.fongo.com/ to check FPL/Fongo service status. Freephoneline setup guides can be found at http://forum.fongo.com/viewforum.php?f=15.
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killerjay
Active Poster
Posts: 70
Joined: 06/14/2010
SIP Device Name: grandstream 286
ISP Name: cogeco
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Re: Outage

Post by killerjay »

but do i have to switch it back? or can i leave it on voip2? is voip2 more stable?
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ForbiddenSoul
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SIP Device Name: FreePhoneLine.ca
ISP Name: Rogers High Speed
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Re: Outage

Post by ForbiddenSoul »

Outage is still ongoing for me on both voip.freephoneline.ca and voip2.freephoneline.ca. Hope the get it back up and running quickly!

4:12 P.M. EST
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ForbiddenSoul
Just Passing Thru
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SIP Device Name: FreePhoneLine.ca
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Re: Outage

Post by ForbiddenSoul »

Both are back up and working.

Thanks guys!

4:20 P.M. EST
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vr6man22
One Hit Wonder
Posts: 1
Joined: 03/26/2013
SIP Device Name: spa2102
Firmware Version: dd wrt
ISP Name: freephoneline
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Re: Outage

Post by vr6man22 »

same here since 3:00pm

just sent a pm to fongo support , waiting on reply
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Fongo Support
Site Moderator
Posts: 1689
Joined: 01/01/2013

Re: Outage

Post by Fongo Support »

vr6man22 wrote:same here since 3:00pm

just sent a pm to fongo support , waiting on reply
Hi there,

I have replied to your PM- please check.

Thanks,
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Liptonbrisk
Technical Support
Posts: 3334
Joined: 04/26/2010
SIP Device Name: Obihai 202/2182, Groundwire
Firmware Version: various
ISP Name: FTTH
Computer OS: Windows 64 bit
Router: Asuswrt-Merlin & others

Re: Outage

Post by Liptonbrisk »

It's possible that some of you need to change registration interval and expiry to 3600, but I had those settings set properly when registration failed on voip.freephonline.ca
Please do not send me emails; I do not work for nor represent Freephoneline or Fongo. Post questions on the forums so that others may learn from responses or assist you. Thank you. If you have an issue with your account or have a billing issue, submit a ticket here: https://support.fongo.com/hc/requests/new. Visit http://status.fongo.com/ to check FPL/Fongo service status. Freephoneline setup guides can be found at http://forum.fongo.com/viewforum.php?f=15.
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vq1
Quiet One
Posts: 31
Joined: 04/08/2011
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ISP Name: Electronic Box
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Re: Outage

Post by vq1 »

8:36pm > I have changed back from voip2 to voip.freephoneline.ca, and it is registering and calls are working properly.

VQ
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