Private IP address for ATA changes after reboot

Have a question or problem with your Fongo application? This forum is the place to get help from both staff and fellow community members.
Fongo recommends Fongo Home Phone for a fully supported Home Phone system for only $4.95/mo
gab
Just Passing Thru
Posts: 21
Joined: 01/20/2013
SIP Device Name: SPA112
Firmware Version: 1.2.1 (004) Jul 27 2
ISP Name: Rogers Cable
Computer OS: Windows 7 Home Premium
Router: Belkin

Private IP address for ATA changes after reboot

Post by gab »

This is not probably a FPL issue, but rather something related to my Router that hopefully someone can help me with.

In my Router , the ports between 16384 and 16482 with Port type UDP have been opened to the IP address of the ATA so that it can work with FPL. However, I noticed that the last digit of my IP address (assigned to the ATA) can change after a reboot of the ATA. When that happens, I have to make changes in the Router so that the ports between 16384 and 16482 are now opened to the new IP address of the ATA.

Is that something that I have to live with or is there a workaround for that ?

Thanks

Gab
User avatar
Jake
Technical Support
Posts: 2837
Joined: 10/18/2009

Re: Private IP address for ATA changes after reboot

Post by Jake »

You will more than likely be able to assign a static IP for the ATA in your router, then it will be given the same IP each time.

Have a look through your settings, and if you still can't find what you need to do post your router name and model and I am sure someone will be able to look it up for you.
User avatar
Funkytown
Technical Support
Posts: 460
Joined: 04/01/2010
SIP Device Name: Cisco SPA112
Firmware Version: 1.4.1 (SR5) Oct 14 2
ISP Name: Cik Telecom
Computer OS: Windows 10
Router: Zyxel EMG2926
Smartphone Model: LG G8 Thinq
Android Version: Android Q

Re: Private IP address for ATA changes after reboot

Post by Funkytown »

Or, in his/her router there should be an option to reserve an ip to any particular device connected. In other words your device would have it's own static ip so that the ip reserved for that device your configuring never changes.
gab
Just Passing Thru
Posts: 21
Joined: 01/20/2013
SIP Device Name: SPA112
Firmware Version: 1.2.1 (004) Jul 27 2
ISP Name: Rogers Cable
Computer OS: Windows 7 Home Premium
Router: Belkin

Re: Private IP address for ATA changes after reboot

Post by gab »

I have a Belkin FSD8236tt4 and it looks like I should look for something in my Router that allow mapping the MAC address of my ATA to a fixed (static) IP.
Unfortunately, I couldn`t find anything like that in the settings of my router.

Anyone has experience on this particular model of Belkin router

Thanks
seagame2001
Tried and True
Posts: 396
Joined: 11/27/2010
SIP Device Name: Linksys PAP2T
Firmware Version: Groundwire
ISP Name: 3web
Computer OS: Windows 7
Router: Dlink-DD-WRT
Smartphone Model: iPhone 4
iOS Version: 5.1.1

Re: Private IP address for ATA changes after reboot

Post by seagame2001 »

gab wrote:This is not probably a FPL issue, but rather something related to my Router that hopefully someone can help me with.

In my Router , the ports between 16384 and 16482 with Port type UDP have been opened to the IP address of the ATA so that it can work with FPL. However, I noticed that the last digit of my IP address (assigned to the ATA) can change after a reboot of the ATA. When that happens, I have to make changes in the Router so that the ports between 16384 and 16482 are now opened to the new IP address of the ATA.

Is that something that I have to live with or is there a workaround for that ?

Thanks

Gab

Best way to test do a hard reset on your router or update your router firmware then see what happened

If that not working just get like TPLink or Linksys router they are much more compatible with ViOP
User avatar
Funkytown
Technical Support
Posts: 460
Joined: 04/01/2010
SIP Device Name: Cisco SPA112
Firmware Version: 1.4.1 (SR5) Oct 14 2
ISP Name: Cik Telecom
Computer OS: Windows 10
Router: Zyxel EMG2926
Smartphone Model: LG G8 Thinq
Android Version: Android Q

Re: Private IP address for ATA changes after reboot

Post by Funkytown »

gab wrote:This is not probably a FPL issue, but rather something related to my Router that hopefully someone can help me with.

In my Router , the ports between 16384 and 16482 with Port type UDP have been opened to the IP address of the ATA so that it can work with FPL. However, I noticed that the last digit of my IP address (assigned to the ATA) can change after a reboot of the ATA. When that happens, I have to make changes in the Router so that the ports between 16384 and 16482 are now opened to the new IP address of the ATA.

Is that something that I have to live with or is there a workaround for that ?

Thanks

Gab
Upgrade firmware for your SPA112, Version 1.3.1(003) jan-2013 http://software.cisco.com/download/rele ... ltype=null

Then try giving the SPA112 a static ip: https://supportforums.cisco.com/message/3637405#3637405
gab
Just Passing Thru
Posts: 21
Joined: 01/20/2013
SIP Device Name: SPA112
Firmware Version: 1.2.1 (004) Jul 27 2
ISP Name: Rogers Cable
Computer OS: Windows 7 Home Premium
Router: Belkin

Re: Private IP address for ATA changes after reboot

Post by gab »

I upgraded the firmware of my SPA112. In the SPA112, I went to the Internet Settings, I try to change the connection type from 'Automatic Configuration - DHCP' to 'Static IP', then entered the Internet IP Address, Subnet Mask and Default Gateway. My SPA112 couldn't then register and I had to put it back to 'Automatic Configuration - DHCP'. I couldn't figure out what was explained in the link that you gave at https://supportforums.cisco.com/message/3637405#3637405 as it was too technical for me.

Anyway, I would have thought that the static IP to be assigned to the SPA112 should be done at the Router level, i.e in my Belking F5D8236-4 as it is the Router which assigns IP addresses to each computer connected to it.

Any other thought on how to assign a static IP to my SPA112 from my Belking F5D8236-4 router.
User avatar
Funkytown
Technical Support
Posts: 460
Joined: 04/01/2010
SIP Device Name: Cisco SPA112
Firmware Version: 1.4.1 (SR5) Oct 14 2
ISP Name: Cik Telecom
Computer OS: Windows 10
Router: Zyxel EMG2926
Smartphone Model: LG G8 Thinq
Android Version: Android Q

Re: Private IP address for ATA changes after reboot

Post by Funkytown »

gab wrote:I upgraded the firmware of my SPA112.
Glad to here this, at least now you know your up to date.
gab wrote:Any other thought on how to assign a static IP to my SPA112 from my Belking F5D8236-4 router.
Look in the status page of your Belkin and see the ip it is giving the SPA112, once you find the ip that its reserving for it then you take that ip and the submask along with the default ip of your belkin and place all this info into your Spa112 as this should place the Spa112 into static ip mode.