Ported my phone can make call but cant receive

[tone]

Hi i have ported my phone got the email confirmation i see my status connected with the device im using testing on my cell the call goes through but can't hear anything
now when i try to call get message the phone has not being assign how long does it take ???

[Fongo Support]

Hi i have ported my phone got the email confirmation i see my status connected with the device im using testing on my cell the call goes through but can't hear anything
now when i try to call get message the phone has not being assign how long does it take ???

Hi there,

Can you please confirm that your ATA is setup as per FPL standards?

What is the model of your ATA?

Please let me know.

Thanks,

[tone]

what do mean FPL standard?
my problem is more is saying that phone has not being assign

i have a RT31P2- FW 1.30 VM 3.1.9(LId)

here a link how i set it up as it did work to make call
don't know if i'm allowed to put link
http://www.voipvoip.com/linksys-rt31p2/

YOUR SIP STATUS
SIP Status: connected
SIP User Agent: Linksys/RT31P2-3.1.9(LId)


is that because the porting has not being completed even though i got my confirmation email ???

[Fongo Support]

what do mean FPL standard?
my problem is more is saying that phone has not being assign

i have a RT31P2- FW 1.30 VM 3.1.9(LId)

here a link how i set it up as it did work to make call
don't know if i'm allowed to put link
http://www.voipvoip.com/linksys-rt31p2/

YOUR SIP STATUS
SIP Status: connected
SIP User Agent: Linksys/RT31P2-3.1.9(LId)


is that because the porting has not being completed even though i got my confirmation email ???

Hi there,

Please configure your device using the below:
http://forum.fongo.com/viewtopic.php?f=15&t=8850

It's almost the same device.

FPL standards:

Please see the link below:
http://forum.fongo.com/viewtopic.php?f=15&t=7962

If you received the email from Porting team, it should be completed.

Thanks,

[tone]

that exactly how is set up i could pm u my phone u will see what im talking about

remember i can make call

[tone]

issue solve fongo did completed the porting now is all working fine can make call and receive awesome fongo

can be close