I am charged but my phone number hasn't been ported

[Libo]

I am told my phone line is not active. I called Bell and confirmed my phone line is still active. I am told I cannot get the refund. I will not order anything from this web site.

[Fongo Support]

I am told my phone line is not active. I called Bell and confirmed my phone line is still active. I am told I cannot get the refund. I will not order anything from this web site.

Hi there,
Please send me a PM with your account info and I will investigate.

Thanks,

[jsingh]

I am told my phone line is not active. I called Bell and confirmed my phone line is still active. I am told I cannot get the refund. I will not order anything from this web site.

Same happened to me, I just took screenshots of the phone company Account site & included latest monthly bill. The porting got completed. Sometimes these AT&T do not like to lose customer.

[killdill045]

" I am told I cannot get the refund. I will not order anything from this web site."... WHY..?

[Fongo Support]

" I am told I cannot get the refund. I will not order anything from this web site."... WHY..?

Hi there,

I suggest to open a support ticket and contact Billing team.

regards,