Call from China on softphone

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alfred2003
One Hit Wonder
Posts: 1
Joined: 04/21/2013

Call from China on softphone

Post by alfred2003 »

During a recent trip to China I tried calling home in Vancouver numerous times from my laptop but none of them went thru. My wife told me that the calls did ring but we simply couldn't hear each other after the phone was picked up. And when she called my freephoneline number it said "not available pls leave a measage". Anyone knows how to solve the issue?

Back then I was calling thru a household China Mobile wired broadband connection without rounter and modem. And the internet security used was ESET.

Thanks.