Canadian txting number not working

[clachankid]

I was trying to text 289 area code and it said that my texting package did not cover it. I have been texting the number many times and today it just started not working. Also I have the canadian texting package.

[clachankid]

actually no numbers are working i have had this problem before when you renew the texting service it never works after that. I can receive can't send any out.

[Jake]

I know sometimes that it takes 24hrs after you buy a package to when it actually gets active on your account.

Maybe what has happened is you just renewed and it won't be until tomorrow until it works.

I have no idea why it is like this sometimes, I am just going by what some Fongo staff have said in the past.

[clachankid]

It has been 6 days since I renewed it.

[Fongo Support]

It has been 6 days since I renewed it.

Hi there,
Please open a support ticket via email at support@fongo.com (please include details in your email) and send me PM with the ticket#

I will investigate this issue asap.

Thanks,